Privacy Policy— GenCart Pilot
Version: Pilot Program — v1.0
This Privacy Policy describes how GenCart collects, uses, and protects information during the pilot program. We are committed to transparency and handling your data responsibly.
1. Scope
This policy applies to all pilot participants and any data collected through your use of the GenCart platform during the pilot phase.
2. Information We Collect
2.1 Information You Provide
Account information: Name, email address, business name, and contact details provided during onboarding.
Business data: Information about your store, products, and commerce operations that you connect or input into the platform.
Communications: Messages, feedback, or support requests you send to us.
2.2 Information We Collect Automatically
Usage data: How you interact with the platform — pages visited, features used, actions taken, and session duration.
Device and technical data: Browser type, operating system, IP address, and device identifiers.
Log data: Server logs, error reports, and performance metrics.
2.3 Information from Third-Party Integrations
If you connect your existing commerce tools or platforms to GenCart, we may receive data from those services as authorized by you.
3. How We Use Your Information
We use the information we collect to:
Operate and improve the GenCart platform.
Evaluate pilot performance and understand usage patterns.
Communicate with you about the pilot, updates, and support.
Ensure the security and integrity of the platform.
Comply with legal obligations.
We do not sell your personal information to third parties.
4. Data Sharing
We may share your information with:
Service providers who assist in operating our infrastructure (e.g., cloud hosting, analytics), under strict confidentiality obligations.
Legal authorities if required by law, court order, or to protect the rights and safety of GenCart or others.
We do not share your data with advertisers or unaffiliated third parties for their marketing purposes.
5. Data Retention
We retain pilot data for as long as necessary to operate the program and fulfill the purposes described in this policy. After the pilot concludes, we will either delete or anonymize your data, unless we are required by law to retain it.
You may request deletion of your data at any time by contacting us (see Section 9).
6. Security
We implement industry-standard technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security during the pilot phase.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Correct inaccurate or incomplete data.
Delete your data (right to erasure).
Restrict or object to certain types of processing.
Data portability — receive your data in a structured, machine-readable format.
To exercise any of these rights, contact us at the address below.
8. Cookies and Tracking
GenCart may use essential cookies and similar technologies to maintain sessions and ensure the platform functions correctly. We do not use advertising or tracking cookies during the pilot.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
GenCart — Privacy
10. Changes to This Policy
We may update this Privacy Policy as the product evolves. We will notify pilot participants of any material changes. Continued use of the platform after changes are posted constitutes acceptance of the updated policy.